Our dedicated property managers are here to help. Please complete this form and we will assist with your request as soon as possible.
For any non-urgent maintenance, please email rent@trem.com.au and this will be addressed in a timely manner. For any URGENT repairs, please call our office on (03) 5022 9200 - even if it is after office hours, you will be directed to a property manager that will assist.
What is an urgent repair:
- burst water service - blocked or broken toilet system - serious roof leak - gas leak - dangerous electrical fault - flooding or serious flood damage - serious storm or fire damage - failure or breakdown of any essential service or appliance provided by a landlord or agent for hot water, water, cooking, heating, or laundering - ​failure or breakdown of the gas, electricity or water supply - any fault or damage in the premises that makes the premises unsafe or insecure - an appliance, fitting or fixture that is not working properly and causes a substantial amount of water to be wasted - a serious fault in a lift or staircase
